{"id":252,"date":"2026-05-30T11:04:01","date_gmt":"2026-05-30T11:04:01","guid":{"rendered":"https:\/\/instantscocon.fr\/index.php\/donner-votre-avis\/"},"modified":"2026-09-05T18:27:09","modified_gmt":"2026-09-05T18:27:09","slug":"donner-votre-avis","status":"publish","type":"page","link":"https:\/\/instantscocon.fr\/index.php\/donner-votre-avis\/","title":{"rendered":"Donner votre avis"},"content":{"rendered":"<p>Merci pour votre confiance.<\/p>\n<p>Ce questionnaire de satisfaction m&rsquo;aide \u00e0 am\u00e9liorer mes accompagnements et \u00e0 proposer un service toujours plus doux, juste et adapt\u00e9 aux besoins des familles.<\/p>\n<p>Si vous le souhaitez, vous pouvez aussi laisser un petit t\u00e9moignage : apr\u00e8s validation, il pourra appara\u00eetre dans la section \u00ab\u00a0Avis des clients Instants Cocon\u00a0\u00bb du site.<\/p>\n    <div class=\"ic-review-form-wrap\">\n        \n        <form class=\"ic-review-form\" method=\"post\" action=\"https:\/\/instantscocon.fr\/wp-admin\/admin-post.php\">\n            <input type=\"hidden\" name=\"action\" value=\"instants_cocon_review_submit\">\n            <input type=\"hidden\" id=\"instants_cocon_review_nonce\" name=\"instants_cocon_review_nonce\" value=\"d52dfc7c96\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php\/wp-json\/wp\/v2\/pages\/252\" \/>\n            <div class=\"ic-review-section-title\">Informations g\u00e9n\u00e9rales<\/div>\n            <div class=\"ic-review-grid\">\n                <p>\n                    <label for=\"ic-review-name\">Pr\u00e9nom et nom<\/label>\n                    <input id=\"ic-review-name\" type=\"text\" name=\"full_name\" required>\n                <\/p>\n                <p>\n                    <label for=\"ic-review-email\">E-mail<\/label>\n                    <input id=\"ic-review-email\" type=\"email\" name=\"email\" required>\n                <\/p>\n                <p>\n                    <label for=\"ic-review-service\">Quelle prestation avez-vous re\u00e7ue ?<\/label>\n                    <input id=\"ic-review-service\" type=\"text\" name=\"service_name\" placeholder=\"Ex. En individuel, Pack Cocon, Garde de nuit\u2026\" required>\n                <\/p>\n                <p>\n                    <label for=\"ic-review-rating\">Satisfaction globale<\/label>\n                    <select id=\"ic-review-rating\" name=\"rating\" required>\n                        <option value=\"\">Choisir<\/option>\n                        <option value=\"5\">5 \/ 5<\/option>\n                        <option value=\"4\">4 \/ 5<\/option>\n                        <option value=\"3\">3 \/ 5<\/option>\n                        <option value=\"2\">2 \/ 5<\/option>\n                        <option value=\"1\">1 \/ 5<\/option>\n                    <\/select>\n                <\/p>\n            <\/div>\n\n            <div class=\"ic-review-section-title\">Votre exp\u00e9rience<\/div>\n            <div class=\"ic-review-grid ic-review-grid--questions\">\n                <p>\n                    <label for=\"ic-review-contact-quality\">L\u2019accueil et la prise de contact ont-ils \u00e9t\u00e9 satisfaisants ?<\/label>\n                        <select id=\"ic-review-contact-quality\" name=\"contact_quality\" required>\n        <option value=\"\">Choisir<\/option>\n                    <option value=\"5\">Oui tout \u00e0 fait<\/option>\n                    <option value=\"4\">Plut\u00f4t oui<\/option>\n                    <option value=\"3\">Moyennement<\/option>\n                    <option value=\"2\">Plut\u00f4t non<\/option>\n                    <option value=\"1\">Pas du tout<\/option>\n            <\/select>\n                    <\/p>\n                <p>\n                    <label for=\"ic-review-benevolence\">Vous \u00eates-vous senti(e) \u00e9cout\u00e9(e), respect\u00e9(e) et accompagn\u00e9(e) avec bienveillance ?<\/label>\n                        <select id=\"ic-review-benevolence\" name=\"benevolence\" required>\n        <option value=\"\">Choisir<\/option>\n                    <option value=\"5\">Oui tout \u00e0 fait<\/option>\n                    <option value=\"4\">Plut\u00f4t oui<\/option>\n                    <option value=\"3\">Moyennement<\/option>\n                    <option value=\"2\">Plut\u00f4t non<\/option>\n                    <option value=\"1\">Pas du tout<\/option>\n            <\/select>\n                    <\/p>\n                <p>\n                    <label for=\"ic-review-adapted-needs\">Les informations, conseils ou l\u2019accompagnement propos\u00e9s vous ont-ils sembl\u00e9 adapt\u00e9s \u00e0 vos besoins ?<\/label>\n                        <select id=\"ic-review-adapted-needs\" name=\"adapted_needs\" required>\n        <option value=\"\">Choisir<\/option>\n                    <option value=\"5\">Oui tout \u00e0 fait<\/option>\n                    <option value=\"4\">Plut\u00f4t oui<\/option>\n                    <option value=\"3\">Moyennement<\/option>\n                    <option value=\"2\">Plut\u00f4t non<\/option>\n                    <option value=\"1\">Pas du tout<\/option>\n            <\/select>\n                    <\/p>\n                <p>\n                    <label for=\"ic-review-support-impact\">La prestation vous a-t-elle apport\u00e9 du soutien, du soulagement ou davantage de s\u00e9r\u00e9nit\u00e9 ?<\/label>\n                        <select id=\"ic-review-support-impact\" name=\"support_impact\" required>\n        <option value=\"\">Choisir<\/option>\n                    <option value=\"5\">Oui beaucoup<\/option>\n                    <option value=\"4\">Oui un peu<\/option>\n                    <option value=\"3\">Moyennement<\/option>\n                    <option value=\"2\">Tr\u00e8s peu<\/option>\n                    <option value=\"1\">Pas du tout<\/option>\n            <\/select>\n                    <\/p>\n                <p>\n                    <label for=\"ic-review-organization\">Le cadre, l\u2019organisation et le d\u00e9roulement de la prestation vous ont-ils convenu ?<\/label>\n                        <select id=\"ic-review-organization\" name=\"organization\" required>\n        <option value=\"\">Choisir<\/option>\n                    <option value=\"5\">Oui tout \u00e0 fait<\/option>\n                    <option value=\"4\">Plut\u00f4t oui<\/option>\n                    <option value=\"3\">Moyennement<\/option>\n                    <option value=\"2\">Plut\u00f4t non<\/option>\n                    <option value=\"1\">Pas du tout<\/option>\n            <\/select>\n                    <\/p>\n                <p>\n                    <label for=\"ic-review-recommend\">Recommanderiez-vous Instants Cocon \u00e0 d\u2019autres parents ?<\/label>\n                        <select id=\"ic-review-recommend\" name=\"recommend\" required>\n        <option value=\"\">Choisir<\/option>\n                    <option value=\"5\">Oui sans h\u00e9siter<\/option>\n                    <option value=\"4\">Oui probablement<\/option>\n                    <option value=\"3\">Peut-\u00eatre<\/option>\n                    <option value=\"2\">Probablement pas<\/option>\n                    <option value=\"1\">Non<\/option>\n            <\/select>\n                    <\/p>\n            <\/div>\n\n            <div class=\"ic-review-section-title\">Votre retour libre<\/div>\n            <p>\n                <label for=\"ic-review-positive\">Quel a \u00e9t\u00e9, pour vous, le point le plus positif de cet accompagnement ?<\/label>\n                <textarea id=\"ic-review-positive\" name=\"positive_point\" rows=\"4\" required><\/textarea>\n            <\/p>\n            <p>\n                <label for=\"ic-review-improve\">Y a-t-il un point que je pourrais am\u00e9liorer ?<\/label>\n                <textarea id=\"ic-review-improve\" name=\"improve_point\" rows=\"4\"><\/textarea>\n            <\/p>\n            <p>\n                <label for=\"ic-review-message\">Petit t\u00e9moignage \u00e0 afficher sur le site (facultatif)<\/label>\n                <textarea id=\"ic-review-message\" name=\"message\" rows=\"5\" placeholder=\"Quelques mots sur votre exp\u00e9rience avec Instants Cocon\u2026\"><\/textarea>\n            <\/p>\n\n            <p class=\"ic-review-consent\">\n                <label><input type=\"checkbox\" name=\"consent\" value=\"1\" required> J\u2019accepte que ces informations soient utilis\u00e9es pour traiter mon questionnaire de satisfaction.<\/label>\n            <\/p>\n            <p class=\"ic-review-consent\">\n                <label><input type=\"checkbox\" name=\"publication_ok\" value=\"1\"> J\u2019autorise Instants Cocon \u00e0 publier mon t\u00e9moignage dans la section \u201cAvis des clients Instants Cocon\u201d, de fa\u00e7on anonymis\u00e9e ou avec mon pr\u00e9nom.<\/label>\n            <\/p>\n            <p>\n                <button class=\"ic-button\" type=\"submit\">Envoyer mon questionnaire<\/button>\n            <\/p>\n        <\/form>\n    <\/div>\n    \n","protected":false},"excerpt":{"rendered":"<p>Merci pour votre confiance. Ce questionnaire de satisfaction m&rsquo;aide \u00e0 am\u00e9liorer mes accompagnements et \u00e0 proposer un service toujours plus doux, juste et adapt\u00e9 aux besoins des familles. Si vous le souhaitez, vous pouvez aussi laisser un petit t\u00e9moignage : apr\u00e8s validation, il pourra appara\u00eetre dans la section \u00ab\u00a0Avis des clients Instants Cocon\u00a0\u00bb du site.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"folder":[],"class_list":["post-252","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/instantscocon.fr\/index.php\/wp-json\/wp\/v2\/pages\/252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/instantscocon.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/instantscocon.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/instantscocon.fr\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/instantscocon.fr\/index.php\/wp-json\/wp\/v2\/comments?post=252"}],"version-history":[{"count":4,"href":"https:\/\/instantscocon.fr\/index.php\/wp-json\/wp\/v2\/pages\/252\/revisions"}],"predecessor-version":[{"id":280,"href":"https:\/\/instantscocon.fr\/index.php\/wp-json\/wp\/v2\/pages\/252\/revisions\/280"}],"wp:attachment":[{"href":"https:\/\/instantscocon.fr\/index.php\/wp-json\/wp\/v2\/media?parent=252"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/instantscocon.fr\/index.php\/wp-json\/wp\/v2\/folder?post=252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}